Telephony Services

Telephony is the backbone of many small to medium size businesses. It's how businesses make contact with their clients/customers and drive additional business. Many of the local CLEC's (Competitive Local Exchange Carrier) have made the decision to drop existing POTS (Plain Old Telephone Service) lines in favor of VoIP (Voice Over Internet Protocol) services. What is VoIP?

VoIP converts your voice into a digital signal allowing you to make a call directly from a computer, a VoIP phone, or other data-driven device across the Internet. It can be referred to as IP telephony, internet telephony, broadband telephony, or broadband phone service. For businesses who still rely on POTS lines it's only a matter of time until the CLEC decides to pull POTS services in favor of VoIP. There are several reasons CLEC's are making the move to VoIP however the largest factor is the infrastructure cost savings for the CLEC providing the POTS lines. This move can be very disrutive for a small to medium sized business. It typically consist of changing desk phones, changing the on-premise phone server and in some cases a change in carrier. This is where Computer Specialists can help navigate the tangle of technology and keep your business running and on track.

Computer Specialists not only specializes in VoIP technology services/equipment but also in reducing costs. Computer Specialists typically executes a project for such an endeavour which may consist of the following elements:

    * Review current on-premise network and Internet access/capabilities
    * Conduct a thorough review of current telephony services/call routing
    * Determine monthly usage patterns
    * Suggest specific equipment/VoIP plans to help reduce costs
    * Build out necessary on-premise and/or cloud infrastructure
    * Configure call routing
    * Provide VoIP services
    * Perform migration
    * Follow up with any additional call routing patterns/new intent

Computer Specialists has performed several telephony migrations for our clients. Average savings for our clients (using our VoIP services) when comparing CLEC POTS lines to Computer Specialists VoIP services is an average of $150-$200 per month.

If your CLEC has contacted you in regards to discontuniation of POTS services give us a call or drop us an email. We'll be more than happy to consult and ensure your business continues operations.